Terms and Conditions

Terms and conditions: 

• Order Placed 

The order placed through the portal shall be fulfilled by Invendis. The order loaded through the portal shall be taken up by Invendis every day except over weekends. The delivery time is subject to the availability of units. The order shall be taken up only upon realization of payment. 

• Prices 

Price ex works as defined on the portal. Other charges will be added to the invoice. 

• Tax 

GST @18% will be extra applicable for supply and services. (Subject to change as per tax revision whenever applicable). 

• Minimum Order Quantity 

MOQ is not applicable. 

• Freight 

Freight will be extra. Calculated during invoice generation at actuals. 

• Mode of Payment 

Payment shall be made by way of NEFT or RTGS or UPI to “INVENDIS Technologies India Pvt. Ltd.” 

• Payment Terms 

100% against advance along with order placement.  

• Delivery 

The products will be shipped from Bangalore, India. Lead time can vary between 4-10 days or up to 6 weeks with reference to order quantity and customer category. 

Order acknowledgement shall include the delivery date also. 

• Validity 

This offer is valid for 30 days. 

• Non-Cancelable 

All contracts and purchase orders with Invendis shall be  

• Packing 

Included in prices 

• Warranty 

INVENDIS hardware products for this project come with a bench warranty of 12 months from the date of supply. The warranty is extended for manufacturing defects only. It includes repair or replacement (as deemed fit by INVENDIS) of products as per the INVENDIS warranty policy. The customer will stock spares for business continuity. The customer will be charged labour, transport, and component costs for the repair of non-manufacturing defects. The hardware products shall be sent to the INVENDIS service centre under RMA issued by INVENDIS. 

The INVENDIS warranty does not cover the non-manufacturing defects and the below-mentioned situations which are termed exclusions to warranty. 

Willful tampering, Natural or Site condition specific equipment damage or tampering Corrective via Repair or Replacement for issues not covered under warranty 

• Force Majeure  

Neither party shall be liable for any delays or failures to perform any of its non-monetary obligations under this Agreement due to circumstances beyond its reasonable control, provided such failure results from acts or omissions of the other Party or third parties, natural disasters, riots, acts of terrorism, war, civil disorder, export/import embargo, government action, court order or any other causes beyond that party’s reasonable control and which it could not have prevented by reasonable precautions or could not have remedied by the exercise of reasonable efforts (“Force Majeure”). 

• General Liabilities 
• Indemnification 

The Customer and Invendis agree to defend, indemnify and hold harmless each party, its affiliated companies and their employees, agents and dealers, from and against any and all claims, losses, demands, liabilities, obligations and expenses (including without limitation, reasonable legal and other fees) arising from: (a) Any negligence, product liability or other tort claim involving the design and manufacture of the products (b) The breach of any warranties extended by either party and (c) Claims of infringement of copyright and/or trademark.  

• Limit of Liability 

Invendis liability shall be limited to the stated selling price per unit of any defective articles and in no event include Customer’s manufacturing costs, lost profit or goodwill, or any other special or consequential damages. 

• Notification  

Both parties shall appoint a single contact person to receive communication on any issue material to this contract. All communication between party’s material to interpretation change of scope or other contract issues shall be by email or Postal Service. 

Refund and Cancellation Policy: 

In case of cancellation before shipment, we process the refund within 24-48 business hours after receiving the cancellation request. 

In case of cancellation once the shipment has already been dispatched or if it is being returned, we first check if the refund is eligible, then we process the refund, once the products have been received and verified at our warehouse. 

Privacy policy: 

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. 

We use Your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator. 

Collecting and Using Your Personal Data 

Personal Data 

While using Our Service, we may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally, identifiable information may include, but is not limited to: 

• Email address 
• First name and last name 
• Phone number 
• Address, State, Province, ZIP/Postal code, City 
• Usage Data 

Usage Data 

Usage Data has collected automatically when using the Service. 

Usage Data may include information such as Your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. 

When You access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device You use, your mobile device’s unique ID, the IP address of Your mobile device, your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. 

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device. 

Use of Your Personal Data 

The Company may use Personal Data for the following purposes: 

• To provide and maintain our Service, including monitoring the usage of our Service. 
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user. 

• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service. 
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation. 
• To provide You with news, special offers and general information about other goods, services, and events which we offer that are like those that you have already purchased or enquired about unless You have opted not to receive such information. 
• To manage Your requests: To attend and manage Your requests to Us. 
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all. Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred. 

• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing, and your experience. 

We may share Your personal information in the following situations: 

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You. 
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company. 
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us. 

• With business partners: We may share Your information with Our business partners to offer You certain products, services, or promotions. 
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. 
• With Your consent: We may disclose Your personal information for any other purpose with Your consent. 

Retention of Your Personal Data: 

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. 

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods. 

Transfer of Your Personal Data 

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. 

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. 

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information. 

Disclosure of Your Personal Data 

• Business Transactions 

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy. 

• Law enforcement 

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). 

Other legal requirements 

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to: 

• Comply with a legal obligation 

• Protect and defend the rights or property of the Company 
• Prevent or investigate possible wrongdoing in connection with the Service 
• Protect the personal safety of Users of the Service or the public 
• Protect against legal liability 

Security of Your Personal Data 

The security of Your Personal Data is important to Us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security. 

Changes to this Privacy Policy 

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. 

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy. 

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. 

Contact Us 

If you have any questions about this Privacy Policy, you can contact us: 

• By Email: contact@invendis.com 
• By visiting this page on our website: https://invendis.com/contact/ 
• By phone number: 9900202981 
• By mail: d2csales@invendis.com